Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others, it is only registered in our customer database. You can have your information deleted at any time.
In order for you to enter into an agreement with FRONTTEAM ApS, we need the following information:
Name
Your address
Telephone number
E-mail address
We register your personal data for the purpose of being able to deliver the product to you.
The personal data is registered with FRONTTEAM ApS and stored for up to five years, after which the data is deleted.
When personal data is collected via our website, we ensure that it is always done with your explicit consent, so that you are informed of exactly what data is collected and why.
The director and employees of FRONTTEAM ApS have access to the information registered about you.
The data controller in FRONTTEAM ApS is: Lindy Sørensen
We do not store and transmit customer information encrypted.
As registered with FRONTTEAM ApS, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights under the Personal Data Act and inquiries in this regard should be directed to lindy@frontteam.dk.
Cookies
https://mobil-office.dk/ uses cookies for the purpose of optimizing the website and its functionality, thus making your visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions at Webshop Cookies and Privacy Policy.
Log statistics
We use log statistics on https://mobil-office.dk/, which means that a statistics system collects information that can provide a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.
The log statistics are only used for the purpose of optimizing FRONTTEAM ApS’s website.
Consumer protection
Read more about your protection as a consumer when you buy via a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/
Complaints
A complaint about a product or service can be submitted to the House of Nævnenes Hus, Mæglingsteamet for Forbrugerklager, Toldboden 2, 8800 Viborg via the Complaint Portal for the House of Nævnenes Hus. The mediation team will try to resolve the dispute through mediation, and if a solution cannot be found, you can submit the complaint to the Consumer Complaints Board.
As a general rule, it is a prerequisite for a complaint that the product or service you want to complain about has cost at least DKK 1,110 and no more than DKK 100,000. For complaints about clothes and shoes, the price must generally be at least DKK 720. The amount limits may be subject to change. You must pay a fee to have your complaint processed.
The European Commission’s online complaint portal can also be used to submit a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints can be filed here:
http://ec.europa.eu/odr
When submitting a complaint, you must provide our email address lindy@frontteam.dk
